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LEAN - Yellow Belt
Lean Six Sigma Yellow Belt Training is the perfect place to start if you want to know how to make real savings and improvements in any working environment. Our certified, 2-day Lean Six Sigma Yellow Belt training course is a practical introduction to the methods of Lean and Six Sigma.
Creating Business Videos with your Smartphone
We are constantly striving to get noticed as a business and it has become more important to market your business through video. This morning course takes you through the key considerations when delivering good quality business video and the tips and pitfalls that will help us deliver eye-catching video to promote your business.
Certified QQI Level 6 People Management Programme
This course at a glance...You are an employer looking at employees for promotion to a team leader, supervisor or even new manager in the not too distant future. You could be an employee whose potential for progression has been noticed and you will now need a suite of skills in order to transition to your new role. This engaging, modular programme is designed to empower participants to effectively use a range of core management, leadership, interpersonal and business improvement skills in order to deliver results through others.
Excel - Intermediate Level
Microsoft Excel is a useful tool for generating spreadsheets from a number of data sources. Using calculations and functions, users can easily manage any type of data including budgets, financial data, statistical data, reports, charts, graphs and small lists. The Intermediate Excel 2013 / 2016 training course is ideal for those with a working knowledge of Microsoft Excel and demonstrates how to work more efficiently with workbooks and enhance the appearance of the data in the spreadsheets.
Master Virtual Selling and help your business thrive
Much of what makes a virtual sales meeting successful is unrelated to whether it happens in person or online. Effective sales people focus on the principles of good communication, listening, and how they can help their customers. Plus they will always have clear objectives for each meeting. Join us on a series of events that will support your business for the year ahead.
How to Communicate with Confidence and be more Assertive
This 90 minute webinar will provide practical advice on how participants can boost their personal self-confidence. It will help them to gain an understanding of their own behavioural styles and those of others and how they can develop achievable techniques for communicating and behaving more assertively with confidence. Participants will learn how to communicate assertively and how they can stand out and be outstanding in both their personal and professional lives.
Effective Negotiation and Influencing Skills Workshop
Our 1 day Influencing & Negotiation Skills course has been designed to help staff gain the skills needed to influence upwards and persuade key people. It will help learners be more aware of their communication style when delivering their message to gain buy in from key people. During the course we will look at how to communicate confidently, build trust and how to package and articulate ideas to ensure they are heard and understood. At the end of the course each learner will have clear strategy for helping them to use their influencing and persuading skills to bring others around to their way of thinking. LEARNING OUTCOMES By the end of the course each learner will be able to: Communicate in a more persuasive manner with employees, customers and senior management Use their influencing skills to motivate their team Develop more effective and creative working relationships Explain their ideas in a manner which aids understanding and increases the likelihood of success Communicate with increased confidence at meetings Become a more active listener and use enhanced persuasion skills to act as an opinion shaper Below you will find a proposed course outline detailing all the topics covered on the training programme. In addition, we will consult with you before the programme commences to get your input. This way we can be sure to address any specific requirements. EFFECTIVE COMMUNICATION SKILLS Defining the communication process Your personal communication style Communication style, self-analysis/skills audit POSITIVE AND ASSERTIVE COMMUNICATION Not saying 'yes' when you know you should be saying 'no' Expressing your ideas in an assertive and effective manner Contributing at meetings and gaining co-operation from others PERSUASIVE AND INFLUENTIAL COMMUNICATION Ensuring your communication is clear, concise and easily understood Enhancing your questioning and listening skills Persuasive communication - gaining others' agreement DIFFICULT SITUATIONS Creating a positive impression when dealing with senior colleagues Communicating difficult or sensitive messages AN INTRODUCTION TO NEGOTIATION WITH OTHERS The core negotiation process when working with others Pre-negotiation - preparation and planning Concluding the negotiation - securing a win/win result
Consultative Selling - A Customer Centric approach to professional sales
Over the past two years we have found that our member companies must a adapt to a new way of selling, a method that focusses on building trust and rapport with the client / customer. Consultative Selling is a customer-focused approach to professional sales. Widely used in multi-national organisations, Consultative Selling is adopted by sales professionals who want to increase their closing rate, boost profitability, and improve long-term customer relationships.
Excel - Intermediate Level
Microsoft Excel is a useful tool for generating spreadsheets from a number of data sources. Using calculations and functions, users can easily manage any type of data including budgets, financial data, statistical data, reports, charts, graphs and small lists. The Intermediate Excel 2013 / 2016 training course is ideal for those with a working knowledge of Microsoft Excel and demonstrates how to work more efficiently with workbooks and enhance the appearance of the data in the spreadsheets.
