Managing a busy office is a very demanding and challenging role, and this one-day training course will look at the broad range of skills sets needed to be an effective office manager. The role is so diverse, one day you could be doing bookkeeping and the next creating a project management plan for a new assignment or creating a social media strategy.
This course will provide you with the essential skills to handle a diverse range of tasks. You’ll learn everything from office management and coordination, HR essentials, employee inductions, project management and leadership qualities needed to manage and engage with different teams within your organisation
On completion of this live course, you will receive access to more detailed modules through the CMG Training on Demand portal, which can be completed in your own time and convenience.
The Role of an Office Manager
Overseeing General Office Operation
Reception / Front of House Duties
Coordinating appointments, meetings, staff
Time Management Essential Skills
How to Take Control of Your Time
How to Have Clear Priorities
Tips to Manage Your Schedule
Tips to Manage Distractions
Leadership and Communication Skills
Dynamics of management communication
It’s the way you say it!!…
Verbal, Vocal, and Visual.
Body Language and Proxemics
Patterns of behaviour
Boundaries and Delegation
Setting Project Objectives
Detailed Project Planning
Finance – Top Tips
On completion of this course, you will be given access to four popular Training-on-Demand courses to take at your own time and convenience.
Business Writing Skills - Writing is the primary way business gets done in today’s collaborative world. This course will enable you to produce writing that reads well, drives action and influences others.
Basics of GDPR - A comprehensive introduction to Data Protection laws, responsibilities and governance.
Social Media for Business - Learn how to start and run a successful social media campaign for your organisation that drives action, creates engagement, and boosts your brand
Health & Safety at Work - Ensure you maintain correct health and safety procedures in your workplace, both legally and practically