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Emotional Intelligence in Operation - What is it and how it can Help?
Date and Time
Wednesday Jun 22, 2022
11:00 AM - 12:30 AM ISTWed 22nd June 2022
11am - 12:30amLocation
Live Instructor-Led Webinar
Fees/Admission
Chamber Members 100 euro
Non-Members 150 euro
*Fingal Chamber members must log in to be eligible for member only rates and options.
For details on how to access the Member Information Centre, please click here.Website
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Description
Emotional Intelligence in Operation - What is it and how it can Help?OverviewEmotional Intelligence is a key component of healthy working relationships, and this webinar will give participants an increased self-awareness of their emotional intelligence and the knowledge and skill to leverage this critical tool when working with employees, management, suppliers, vendors and other internal and external stakeholders.Topics IncludeThe four pillars of Emotional Intelligence, including self and othersThe Importance of Social and Emotional Intelligence in the workplaceRecognising and Responding to the Emotions of othersApplied Emotional IntelligenceLearning ObjectivesBy the end of this training, you will understand how to:Understand emotions of self and how emotional reactions can affect interactions with colleaguesUnderstand how emotional responses may affect colleagues? perception of you as a member of a teamApply strategies to control emotional reactions which impact othersUse techniques to empathise with others and to better understand their motivesUnderstanding the role of Emotionally Intelligent Leadership to effect organisational success and sustainable relationships
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